At The Proofreaders, LLC, we believe our visitors have a right to know what information is collected and for what purposes. The information below pertains to your visit to The Proofreaders, LLC, not any of its external links, subsidiaries, or affiliates. Please review the separate privacy policies as stated on those individual websites.
While The Proofreaders, LLC does not require that each visitor provide personal data, in order to participate in selected activities, it may be necessary to provide a minimum amount of secured information. If you prefer not to provide personal data, the number of activities on this website may be limited. Alternative methods of participating in those selected activities will be arranged upon request.
Collection of Information
The Proofreaders, LLC, may ask you to provide "personal information", such as name, mailing address, telephone number, and e-mail address to process your request for services. The Proofreaders, LLC respects your privacy and security. In doing so, we will not share the personal information you provide with any other party.
Frequently, we are required to proofread website copy, documents, and/or content for businesses that compete with one another, either directly or indirectly.
Our confidentiality policy limits the discussion or sharing of any data between all clients. This includes, but is not limited to, all proprietary information regarding your type of business, line of work, field of study and/or website purpose. It is our strictest policy to adhere to the confidentiality of your products and services. Each of our proofreaders has signed a universal Non-disclosure Agreement; additionally, we will sign your company-specific NDA, if needed.
We accept most major debit, credit cards, and PayPal™ as a method of online payment for services. Any information provided during your financial transaction is the sole responsibility of the online banking institution or PayPal™. We have never experienced fraud, data sharing, or errors using these secured services; however, if this does occur, please contact your bank or PayPal™ directly for resolution.
Refunds and Cancellations
Due to copyrighting laws and the inherent, duplicative nature of the services provided by The Proofreaders, LLC and all its subsidiaries, these services including but not limited to, proofreading, editing, rewriting, search engine optimization (SEO), Web copywriting/website content writing, design, and layout, photography services, freelance writing, slogan and/or tagline writing, press release writing/submission, and all other project-related and administrative tasks, are not “returnable.” The Proofreaders, LLC will make every reasonable attempt to rewrite, rectify, and/or resolve any unsatisfactory issues that are reported by Client within a period of seven days after work has been sent. Sending methods include both electronic and physical deliveries. Client may cancel project at any time; The Proofreaders, LLC will refund the balance in Client’s account, less any project expenses, within a period of thirty (30) days.
Please contact us with any questions.